Borchers, a subsidiary of Milliken & Company, is a premier global provider of coating additives and specialty catalyst solutions. Their product range, which includes cobalt-free driers, dispersants, rheology modifiers, wetting agents, polymerization catalysts and adhesion promoters, are used to improve coatings systems across a full spectrum of chemistries, applications, and end markets. In 2020, Borchers selected Alchemy to provide an integrated electronic lab notebook (ELN) and laboratory information management system (LIMS) across their global technical service teams.
As a global manufacturer, Borchers has technical service teams in offices across the United States, Germany, and China. Borchers prides itself on building strong customer relationships through its fast response times and ability to effectively collaborate on producing specialty solutions to fit unique, ever-shifting customer needs.
Using Alchemy’s integrated ELN and LIMS, the entire application development and testing process is now executed and managed in Alchemy, capturing detailed opportunity, project, requirement, formulation, testing, analysis and client feedback data at every step of the process. The system provides comparison tables for easier formulating and test data analysis as well as intuitive search and reuse of prior formulations and their associated test results when determining the optimal starting point formulation for a project. Project management, including status, technical outcome, and commercial success are clearly tracked.
“With Alchemy we have a global view of how our tech service teams and product lines are performing in different regions around the world. This integrated lab-to-field performance visibility helps us develop and improve our applications month after month.”
- Loulou Rozek, Global Head of Technical Services, Borchers