Request Demo

Applications Delivery Engineer

ENGINEERING
Belo Horizonte, Brazil or WFH
Apply Now

Job Description

As an Applications Delivery Engineer at Alchemy, you will closely collaborate with cross-functional teams (Customer Success, Product Management, Development, QA) to ensure the highest quality of the solutions developed on our platform is delivered to the end-users.

You will also have the opportunity to drive continual process improvements for the evolution of applications’ quality control procedures and their future replication.

Responsibilities

  • work with the Customer Success team to improve the quality of solutions developed for clients on our platform (understand configurations, help investigate/debug configuration problems and problems reported by the end-users, test the applications developed on our platform for customers)
  • work with the Product team to provide insights/analytics into how our application is used by the end-users (create and analyze weekly/monthly reports on Customer usage and engagement)
  • work with the Development and QA teams to improve the quality of the alchemy platform (report all the issues found by the CS team and end-users, share the use cases of how the platform is used to develop new applications, monitor and report on the application performance)

Qualifications

  • 5+ years of relevant professional experience, with significant exposure to:

              • software development quality assurance and/or quality control
              • systems analysis and design
              • usage of various application development tools and methods
              • customer experience best practices and techniques

  • University degree in Computer Science, Software Engineering or a related subject, or equivalent work experience
  • Strong technical background (can write scripts or create other tools to be faster, not afraid to look into database data or use logs to investigate problems reported)
  • Familiarity with CI/CD (e.g Jenkins)
  • Have the ability to shift priorities quickly and multi-task
  • Strong analytical and problem-solving skills
  • Self-motivated, strong initiative, flexible and good time management skills
  • Ability to work in a fast-paced environment
  • Ability to work independently with minimal supervision
  • Good communication skills
  • Excellent English skills (oral and written)

Qualities We Value

  • Creativity and a self-starting willingness to explore new technologies
  • Tenacity, technical expertise, and ability to contribute quickly
  • Take pride in work through attention to detail and ownership of outcomes
  • Passion for code quality and great design

We don’t accept candidates from recruiters or placement agencies for U.S. positions. If you have a candidate interested in Alchemy, they should apply directly below or at careers@alchemy.cloud

Apply NowBack to current openings

Alchemy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

"95% of chemicals CEOs plan to innovate around technology over the next 3 years to drive improved process innovation."

- IDC Research